Malaysia

MALAYSIA

MALAYSIA

COMPANY DETAILS

Amway (Malaysia) SDN. BHD

No. 28, Jalan 223
46100 Petaling Jaya
Selangor
Malaysia

Phone: 60-3-79462288
Fax: 60-3-7946-2199

www.amway2u.com (Public & Distributor Website/MultiLingual)

myhelpdesk@amway.com (Email)

Opened March 1976

Plan Basics

Overview

15% Level Differences - Award vs Performance Bonus
Please note that there are differences in the PV amounts for the 15 percent level for Performance Bonus versus Award levels.
- Performance Bonus Schedule: 4,500 PV applies to 15 percent level
- Award PV: 5,000 PV applies to Award PV for a Silver Producer month

Bonus Payment
All Distributors eligible for a bonus will receive their bonuses directly from Amway. Bonus payments will be credited to the Distributor's bank account directly by the 15th of each month.

PV/BV Transfers
PV/BV transfers are not allowed.

Performance Schedule

PV Perf. Bonus Level
12500          21%
7500            18%
4500            15%
3000            12%
1750             9%
900               6%
250               3%

PV/BV Ratio
The average PV/BV ratio for Amway products effective October 2013 is 3.60.

Retail Margin
Retail margin for Amway products averages about 25%.

Business Kit Purchasing
Business Kits are purchased from a local sponsor.

Cost of Business Kit
Malaysia: 90.00 Ringgit Malaysia

Sponsoring

1. Prospect List – name list of all friends and relatives who you want to share the business.
2. Secure appointment with people in the prospect list.
3. Presentation of Amway Sales and Marketing Plan.
4. Follow up.

Business Type
Currently, there are no other classifications of Distributor apart from the traditional Distributor.

Establish A Second Business

International Sponsoring
International sponsoring is always an option and an excellent means of expanding your business while avoiding many of the costs and complexities associated with establishing a second business. Please note: For those markets where foreigners are able to establish a second business, they must be the international sponsor of their second business in another country.

Non-citizen/non-resident with a social visa or pass is not allowed to carry out any business in Malaysia as a restriction under Malaysian law. Also, the Direct Sales Act prohibits legal entities from setting up a business.

Click the link below to display additional details on how to start a multiple business in this market.

Market Framework Requirements

Ordering

Distributors may order directly from Amway. Products may be picked up at the Amway warehouse/Regional Distribution Centers or delivered to your home.

Orders may be placed:
Website - www.amway2u.com
An Amway Distributor Authorisation (ADA) number and password are required in order to place an order in this web site. To place order, follow the screen prompts.

Telephone/Fax/Walk-thru ordering
Warehouse/Regional Distribution Centers (Contact numbers & working times)
Monday through Friday
8.30 am to 5.30 pm

- Central Warehouse
Telephone: 03-7946 2626
Fax: 03-7946 2399
- Alor Setar RDC
Telephone: 04-7354266
Fax: 04-7324277
- Butterworth RDC
Telephone: 04-3905222
Fax: 04-3905688
- Johor Bahru RDC
Telephone: 07-3885111
Fax: 07-3875111
- Ipoh RDC
Telephone: 05-3138222
Fax: 05-3133111
- Kuantan RDC
Telephone: 09-5681111
Fax: 09-5660555

Monday through Friday
9.30 am to 6.30 pm
- Miri RDC
Telephone: 085-429222
Fax: 085-427222

- Kuching RDC
Telephone: 082-418932
Fax: 082-248244

- Kota Kinabalu RDC
Telephone: 088-245111
Fax: 088-245666

- Sandakan RDC
Telephone: 089-236222
Fax: 089-238222

- Sibu RDC
Telephone: 084-218222
Fax: 084-210222

- Amway Shop
Monday through Saturday
10.00 am to 9.00 pm

- Headquarters
Telephone: 03-79462560

- Alor Star
Telephone: 04-7306113

- Batu Pahat
Telephone: 07-4343286

- Bintulu
Telephone: 086-310270

- Klang
Telephone: 03-33245242

- Kota Bharu
Telephone: 09-7640131

- Kuala Terengganu
Telephone: 09-6309252

- Kuantan
Telephone: 09-5661202

- Melaka
Telephone: 06-3344311

- Mentakab
Telephone: 09-2776697

- Pulau Pinang
Telephone: 04-8901402

- Segamat
Telephone: 07-9310850

- Seremban
Telephone: 06-6017952

- Taiping
Telephone: 05-8041703

- Wangsa Maju
Telephone: 03-41427739

Payment Methods

- Cash
- Cheque
- Credit cards
- Tele-transfer(TT)
- Bank draft
- GIRO
- Online Payment (Public Bank, Maybank, Hong Leong Bank, Bank Islam Malaysia Bhd, CIMB, RHB Bank)

Only Cash and Credit Card payments are allowed in Amway Shops.

Returns/Refunds

Business Kit Refunds
- Current Distributorship: full refund
- Non-renewed Distributorship (within one year from expiration date): Partial refund (Business Kit cost only).
- Distributorship expired more than one year from expiry date: No refund

Product Returns
Products may be returned under the Customer Satisfaction Guarantee policy. Complete a Returned Merchandise Authorization Form (SA-112) and present together with the products to be returned to the Amway Warehouse or Regional Distribution Centers.

Access Information

Website: www.amway2u.com

- Central Warehouse
Telephone: 03-7946 2626
Fax: 03-7946 2399
- Butterworth RDC
Telephone: 04-3905222
Fax: 04-3905688
- Johor Bahru RDC
Telephone: 07-3885111
Fax: 07-3875111
- Ipoh RDC
Telephone: 05-3138222
Fax: 05-3133111

Monday through Friday
9.30 am to 6.30 pm
- Miri RDC
Telephone: 085-429222
Fax: 085-427222
- Kuching RDC
Telephone: 082-418932
Fax: 082-248244
- Kota Kinabalu RDC
Telephone: 088-245111
Fax: 088-245666
- Sandakan RDC
Telephone: 089-236222
Fax: 089-238222
- Sibu RDC
Telephone: 084-218222
Fax: 084-210222

- Amway Shop
Monday through Saturday
10.00 am to 9.00 pm

- Headquarters
Telephone: 03-79462560

- Alor Star
Telephone: 04-7306113

- Batu Pahat
Telephone: 07-4343286

- Bintulu
Telephone: 086-310270

- Klang
Telephone: 03-33245242

- Kota Bharu
Telephone: 09-7640131

- Kuala Terengganu
Telephone: 09-6309252

- Kuantan
Telephone: 09-5661202

- Melaka
Telephone: 06-3344311

- Mentakab
Telephone: 09-2776697

- Pulau Pinang
Telephone: 04-8901402

- Segamat
Telephone: 07-9310850

- Seremban
Telephone: 06-6017952

- Taiping
Telephone: 05-8041703

- Wangsa Maju
Telephone: 03-41427739

Receive Bonus Payment
Bonus payments will be credited to the Distributor's bank account directly.

Banking requirements:
- Public Bank
- Public Finance
- Affin Bank
- Affin Islamic Bank Bhd
- Alliance Bank
- AmBank Bhd
- Bank Islam Malaysia Bhd
- Bank Kerjasama Rakyat Malaysia Bhd
- Bank Muamalat
- CIMB
- Citibank
- EON Bank
- EONCAP Islamic Bank Bhd
- Hong Leong Bank
- HSBC
- Maybank
- OCBC Bank
- RHB Bank
- Southern Bank
- Standard Chartered Bank

Renew
Please note: Renewal is only necessary in one market for Brunei / Malaysia

Cost/Timing:
Malaysia: 43.00 Ringgit Malaysia
After the expiry of the Distributorship and within 6 months from the expiry date.
Late Renewal Cost:
Malaysia: 43.00 plus 5.00 Ringgit Malaysia

Renewal Methods:
- In Person
- Mail
- Fax
- www.amway2u.com
- Auto Renewal Facilities

Payment Methods:
- Cheque
- Bank Transfer
- Money Order
- Credit Card
- Cash is acceptable only in person at Centre Warehouse or the respective Regional Distribution Centres