Singapore

SINGAPORE

SINGAPORE

COMPANY DETAILS

Amway (Singapore) PTE LTD.

No. 1 Jalan Kilang Timor
(off Jalan Bukit Merah)
#02-02 Pacific Tech Centre
Singapore 159303

Phone: 65-6550 9950
Fax: 65-6550 9940

www.amway.sg (Public & Amway Business Owner (ABO) Website/MultiLingual)

sghelpdesk@amway.com (Email)

Opened April 2002

Plan Basics

15% Level Differences - Award vs Performance Bonus
Please note that there are differences in the PV amounts for the 15 percent level for Performance Bonus versus Award levels.
- Performance Bonus Schedule: 4,500 PV applies to 15 percent level
- Award PV: 5,000 PV with a 21% group applies to Award PV for a Silver Producer month

Bonus Payment
All ABOs eligible for a bonus will receive their bonuses directly from Amway. Bonus payments will be credited to the ABOs bank account directly by the 15th of each month.

PV/BV Transfers
PV/BV Transfers are not allowed.

Performance Schedule

PV Perf. Bonus Level
12500           21%
7500             18%
4500             15%
3000             12%
1750              9%
900                6%
250                3%

PV/BV Ratio
The average PV/BV ratio for Amway products as of November 2016 is 1.95.

Retail Margin
Retail margin for Amway products averages about 25% but varies with each product.

eBusiness Kit Purchase
For online sign up, eBusiness Kit may be purchased online via http://www.amway.sg/Shop/Registration/CustomerNewLanding.aspx

For sign up via application form (SA88 Form) submission, Sponsor ABO/prospect is required to purchase the eBusiness Kit (SA88 Form) at Amway RDC (Order Processing counters) or at Amway City Shop.

Cost of Business Kit
$70 Singapore Dollars (SGD)

Sponsoring
Amway Singapore will be operated as a single market with Amway Malaysia and Amway Brunei. Business volumes generated in all three markets will be consolidated for qualification and bonus purposes. There will be no international linkage for sponsoring between these three countries.

Business Type
Currently, there are no other classifications of ABO apart from the traditional ABO.

Establish a Second Business

International Sponsoring
International sponsoring is always an option and an excellent means of expanding your business while avoiding many of the costs and complexities associated with establishing a second business. Please note: For those markets where foreigners are able to establish a second business, they must be the international sponsor of their second business in another country.

Only individuals who are Singapore citizen/Permanent Residents (PR) can apply to become ABOs of AMWAY Singapore.

Click the link below to display additional details on how to start a multiple business in this market.

Market Framework Requirements

Ordering

Website: www.amway.sg
An Amway Business Owner (ABO) number and password are required in order to place an order in this web site. To place order, follow the screen prompts.

On-line orders can be delivered or pick-up at Regional Distribution Centre (RDC)

Regional Distribution Centre (RDC)
1 Jalan Kilang Timor, #01-02 Pacific Tech Centre, Singapore 159303

Operating Hours:
Monday to Friday:  11:00 am to 7:30 pm
Saturday and Sunday:  11:00 am to 3:00 pm

Every 2nd Wednesday of the month:  1:00 pm to 7:30 pm
Closed on Public Holidays

Amway City Shop
331 North Bridge Road, #01-01 Odeon Towers, Singapore 188720

Operating Hours:
Monday to Sunday:  11:00 am to 9:00 pm
Every 2nd Wednesday of the month:  1:00 pm to 9:00 pm

Closed on New Year, Chinese New Year (two days), 
Deepavali and Hari Raya Puasa

Service Hotline
Operating Hours:
Monday to Friday: 9:00 am to 7:30 pm
Saturday: 11:00 am to 3:00 pm

Closed on Sundays and Public HolidaysPayment Methods

Payment Methods

Pick Up Orders:
- Credit and Debit Card (Visa or Master)
- Internet Banking

Deilivery Orders:
- Credit and Debit Card (Visa or Master)
- Internet Banking

Orders will be delivered upon successful payment

Returns/Refunds

Business Kit Refunds
For current ABOs who joined prior to 1st January 2016, he/she will receive full resignation based on the ABOs joining fees upon submission of their business kit complete with literature, resignation letter and ABO card.  

Product Returns
Products may be returned under the Customer Satisfaction Guarantee Policy.

Amway accepts return of BV items within 90 days from the date of purchase. Amway does not accept returned literature, audio-visual aids, pins, plaques, forms, accessories, and other promotional items and sales aids for replacement or for refund by Credit Notes from operating ABOs. The refund equals the original purchase price less Performance Bonus received and less up to 5% for handling, administration and shipping costs.

Products that have become NLA (No Longer Available) may not be returned after six months from its date of discontinuance.

The Amway Customer Satisfaction Guarantee
We stand behind the quality of AMWAY products.  Anytime you buy an AMWAY product, you have the right to use for a reasonable period of time (within 90 days) to determine if it is satisfactory and if you want to keep it.  Should you decide it is not satisfactory, please return the product (with at least 80% content unused) to your Amway Business Owner, who will offer you the choice to have it replaced without charge, receive full credit of the returned product for the purchase of another AMWAY brand product, or receive a refund of the full price.

In order to safeguard eithical conduct and effectively process merchandise returns, all goods returned must be accompanied by the packing list (pink copy) and the Customer Receipt (SA107), where applicable.

The Amway Satisfaction Guarantee does not apply to,
i.  products that have been intentionally damaged or misused,
ii. AMWAY-distributed products, which provide a specific period for return, and,
iii. products covered by express written warranties.

AMWAY Water Treatment System is covered by TWO year manufacturer's defect, iCOOK and QUEEN and Multi-Purpose Kitchen Shears are coverd by LIFETIME WARRANTY. ATMOSPHERE Air Purifier is covered by TWO years manufacturer's defect warranty.  Amway Lifestyle Catalogue products, Replacement Parts, COLOUR CREATION, Food and Beverage items are NOT covered by The Amway Satisfaction Guarantee.

All AMWAY products sold in Singapore do not contain placenta, pork nor its derivatives.

Access Information

- Contact office directly:
No.1 Jalan Kilang Timor
(off Jalan Bukit Merah)
#02-02 Pacific Tech Centre
Singapore 159303
Telephone Number: 65 6550 9950

- Website:
www.amway.sg

Receive Bonus Payment
Bonus payments will be credited to the ABOs bank account directly.

Banking requirements: DBS, POSB, OCBC, and UOB

Renew
Cost/Timing:
$30 Singapore Dollars (SGD)
After the expiry of the ABOship and within 6 months from the expiry date.
Late Renewal Cost:
$30 + $5 Singapore Dollars (SGD)

Renewal Methods:
- In Person
- Mail
- www.amway.sg
- Auto Renewal Facilities

Payment Methods:
- Cheque
- Money Order
- Credit and Debit Card
- Cash & Nets are acceptable only in person at the counters