South Africa

SOUTH AFRICA

SOUTH AFRICA

COMPANY DETAILS

Amway South Africa

No. 12 Friesland Drive
Longmeadow Business Estate
Longmeadow
Johannesburg 1609
South Africa

Phone: +27 21 405 1700
Fax: +27 21 405 1716/18/28
Toll Free 0800 203 772

 

www.amway.co.za (Public and Distributor Website/English)
www.facebook.com/amwaysouthafrica (Official Facebook Account)
www.twitter.com/AmwaySAtweets (Official Twitter Account)

infocentre.zaf@amway.com (Email/General Information)
amwayorder.zaf@amway.com (Email/Ordering Address) 

Opened August 1997
Territories: South Africa, Botswana and Namibia

Plan Basics

Overview

Single Line of Sponsorship
Amway Business Owners (ABOs) will operate in a single line of sponsorship with South Africa, Botswana and Namibia. Consequently, there will be no international sponsoring between these markets.

Purchasing Products
All ABOs and Members may purchase products directly from Amway.

Commission Payment
Commission will be paid directly to all ABOs who have earned them during the calendar month. Payments will be paid directly into their bank account on file with Amway, via an electronic bank transfer.

PV/BV Transfers
PV/BV transfers are not available.

Performance Schedule
PV Performance Bonus

10000           21%
7000             18%
4000             15%
2400             12%
1200              9%
600                6%
200                3%

PV/BV Ratio
The average PV/BV ratio for Amway products as of September 2016 is 17.62.

Retail Margin
Retail margin or mark up for Amway products averages about 30% but varies with each product. The average retail margin for this market is 29.7%.

To register as an ABO, contact the existing ABO who introduced you to the Amway business opportunity and/or products. If you do not have contact with an existing ABO you can call our Amway Online Help Desk on 0800 203 772 or email us on infocentre.zaf@amway.com. Our operators will forward your contact information to one of our ABO's in or around your area. You can also ask the operator for information on becoming on ABO.

To become a duly authorised ABO capable of distributing Amway products and services and sponsoring others, an applicant must complete, sign and submit the Amway Business Owner Registration Form with a compulsory first order to the value of 20 PV or more.

Once your Amway Business Owner Registration Form has been processed, you will receive a welcome email, which includes all relevant information to begin your Amway journey.

Cost of Starter Kit
The Start-Up Pack consists of literature only and the new ABO must purchase any product to the value of 20 Personal Volume (PV).

Namibia/Botswana
Same registration and ordering procedure applies.

Business Type

A – Amway Business Owner (ABO)
This is the business builder, eligible to register other Amway Business Owners and Members, distribute Amway products, receive Performance Volume Commissions and take advantage of all of the benefits of owning an Amway business.

M – Member
Members will enjoy a variety of benefits such as products and services at ABO price, special offers and purchase incentives. A Member cannot distribute Amway products, register others, and will not receive Performance Volume and related Commissions. Members also have to complete an Amway Member registration application form.


Establish a Second Business

International Sponsoring
International sponsoring is always an option and an excellent means of expanding your business while avoiding many of the costs and complexities associated with establishing a second business. Please note: For those markets where foreigners are able to establish a second business, they must be the international sponsor of their second business in another country.

Establishment of a second business involves complex business and legal issues. Amway Business Owners should always contact the affiliate prior to attempting to establish a second business.

Are there any requirements for establishing a Multiple Business in another market?

In order to establish a Multiple Business in another market, an ABO must be at least at Qualified Platinum level in an Amway market. An ABO residing outside of his/her home market may be exempt from the current Qualified Platinum requirement if the ABO can provide proof of residency and is eligible to own and operate an Amway business in the target international market.

Ordering

Product Ordering Channels:

·         Website: www.amway.co.za
            24 hours
·         Telephone: +27 21 405 1700
           07:30 – 17:00 (Monday to Friday)
·         Fax Orders: 27 21 405 1716/8 & 1728
           24 hours
·         Email: amwayorder.zaf@amway.com
            24 hours
·         Amway Business Centres (ABCs) or Product Selection Centres (PSCs)

Visit our Contact Us page for operating hours and location information.

Payment Methods
·         Cash (ABCs and PSCs only)
·         Credit Card / Debit Card (Visa, MasterCard, Diners Club and American Express)
·         EFT / Direct Deposits
·         M65 (applicable to South Africa and Namibia only)

Returns/Refunds
Product can be returned to Amway within six (6) months from the date of purchase, as stated in the Amway 100% Satisfaction Money Back Guarantee. The Return Merchandise Form can be obtained from any physical presence or from the website. The original Tax Invoice and a completed and signed Return Merchandise Form (112SA) must accompany all returns.

South African ABOs must deliver product for a refund in person or courier at own cost to an Amway Business Centre. This includes the Amway Warehouse in Johannesburg, the Amway Business Centres in Johannesburg and Cape Town, the Product Selection Centres in Southgate, KwaZulu-Natal and Pretoria.  

Botswana ABOs must deliver product for a refund in person or courier at own cost to the Amway Pick-up Facility at Skynet in Gaborone or the Amway Kiosk at Skynet in Francistown.

Namibia ABOs must deliver product for a refund in person or courier at own cost to the Amway Pick-up Facility at Skynet in Windhoek.

Amway Business Owners who are unable to return product in person or with their own courier must complete the Return Merchandise Form and contact the Contact Centre in Cape Town for instructions on how to return the product for a refund.

Access Information

Amway online www.amway.co.za
An Amway Business Owner number and password are required in order to manage the site. Log in using your ABO or Member number and password.

Contact Centre +27 21 405 1700
Experience staff will be offering assistance with general inquiries and placing orders. This service provides a one-stop shop for Amway Business Owners with information on:

- PV/BV status
- Product Information
- Delivery inquiries
- General inquiries

Receive Commission Payment
Commission payments are made by means of electronic bank transfers on the 15th of each month.

Bank Account Requirements
Foreign Amway Business Owners (excl. Botswana and Namibia ABOs) will need to set up a non-resident bank account in South Africa. The following will be required:

1) Passport,
2) Proof of foreign address, and
3) Letter of reference from foreign bank stating status of foreign bank account.

Renew

Cost:
R70.00 for South Africa (incl. VAT)
R60.00 or Botswana and Namibia (VAT exempted)

Timing
Renewal period is from September 1 - December 31. ABOs who joined between July 1 and December 31 of any year will not be required to renew their first year. Members need to renew on their registration anniversary.

Renewal Methods

·         Renew Online (www.amway.co.za)
·         At any Points of Presence
·         Email to Contact Centre: amwayorder.zaf@amway.com
·         Fax to Contact Centre: +27 21 405 1716 /18 /28
·         Fax2email to Contact Centre: 0865 291 245

Payment Methods:

·         Cash (ABCs and PSCs only)
·         Credit Card / Debit Card (Visa, MasterCard, Diners Club and American Express)
·         EFT / Direct Deposits
·         M65 (applicable to South Africa and Namibia only)
·         Positive balance in ABO's A/R (accounts receivable)